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Each and every wine is covered by our Guarantee of Enjoyment

The Australian's wine service aims to protect the interests of wine enthusiasts among the newspaper's readership, so every bottle sold carries a 100% guarantee of enjoyment. If you are not delighted with any wine, for any reason, we'll arrange to collect it and refund you. Simple as that.

Do you need assistance or advice?

For answers to commonly asked questions, you may find our Frequently Asked Questions section helpful.

Alternatively, please call our wine advisors at 1300 765 021.
Monday to Friday: 7am - 7pm AEST
Saturday: 9am - 12.30pm AEST

Please click here to e-mail us - we will endeavour to reply within 24 hours.

Or write to us at:
The Australian WINE
Member Service
PO Box 665
Strawberry Hills
NSW 2012