How much does it cost?
These delivery costs are per case - up to 15 bottles can be packed in each case.
Adelaide, Brisbane, Canberra, Melbourne, Sydney $9.99 per case
(Plus Ballarat, Geelong, Gosford, Newcastle and Wollongong)
Coast, Ipswich, NSW & VIC Country $12.99 per case
Perth, SA and QLD Country, Sunshine Coast & Tasmania $14.99 per case
Darwin, NT Country Near and WA Country Near $19.99 per case
Northern Territory Remote and WA Country Remote $29.99 per case
Why do my cases sometimes arrive separately?
In order to ensure that you receive the wine on your order as quickly as possible we dispatch each case as and when it is ready. This means
that orders for more than one case may be delivered separately. Please do not be alarmed if this happens – the rest of the order is not far
How long does it take?
97% of orders are despatched within 24 hours of submission and normally delivered within a week. Please allow up to 14 days for delivery to
WA country, Tasmania and the Northern Territory.
Where do you deliver to?
You can arrange to have your wine delivered to most Australian addresses – orders cannot be taken for international delivery.
Who delivers your wine?
Delivery is handled reliably and efficiently by Australia Post or via Fastway Couriers.
What if I'm not at home when they deliver my wine?
If you are not at home when your delivery arrives and do not give specific delivery instructions. The delivery driver will leave a card
indicating that they were unable to deliver your wine, with details on how to go about receiving your missed case. A reminder card will be sent to
you after five days.
Cases not collected within 14 days of the initial attempted delivery will be returned to us and a Wine People Customer Service representative
will contact you to arrange further delivery.
Can I specify a time for delivery?
Unfortunately we are not able to arrange for our carriers to call ahead on the day of delivery, nor are we able to arrange for a specified time of
delivery. However, if you need the delivery of your order delayed until after a certain date we are able to organise this, simply Contact Us after you have placed your order.
What if my wine still hasn't been delivered?
If you have placed an order and you have not received it within a 14 days please call 1300 765 021 and we will seek to rectify the situation
as soon as possible.
Can you deliver my wine to an Australia Post Parcel Locker?
No, unfortunately Australia Post will not accept wine deliveries to Parcel Lockers.